Frequently Asked Questions
General Lab Test FAQs
What are lab tests, and why are they important?
Lab tests analyze samples of blood, urine, or other body tissues to help diagnose, monitor, or screen for health conditions.
How do I know which lab test is right for me?
It depends on your symptoms, medical history, and what you’re trying to learn. Our “Find Your Test” section can guide you based on your needs.
Do I need a doctor’s prescription to take a lab test?
Some tests require a prescription, while others (like screening tests) may not. Check the details of the specific test or consult your doctor.
How long does it take to get lab test results?
It would depend on the type of test and provider you have chosen to administer the test but results typically take 1–7 days, depending on the type of test and the lab’s processing time.
Are lab tests painful?
Most lab tests involve simple procedures like drawing blood or collecting urine, which may cause mild discomfort but are generally not painful.
Can I trust the accuracy of lab tests?
Yes, accredited labs use advanced technology and follow strict quality standards to ensure accurate results.
What should I do if my lab test results are abnormal?
Consult your healthcare provider to interpret the results and discuss next steps.
Sexual Health Test FAQs
What types of sexual health tests are available?
Tests include screenings for STIs like chlamydia, gonorrhea, HIV, syphilis, herpes, and HPV.
Do I need to fast before taking a sexual health test?
Most sexual health tests don’t require fasting, but check the specific instructions for your test.
Can I take a sexual health test at home?
Yes, many labs offer at-home test kits for convenience and privacy.
How soon after exposure can I get tested for STIs?
Timing varies by infection. For example, HIV tests may detect the virus 2–4 weeks after exposure, while others may take longer.
Will my sexual health test results be kept confidential?
Yes, all test results are private and shared only with you (and your doctor, if you choose).
What happens if I test positive for an STI?
You’ll receive guidance on treatment options and steps to prevent spreading the infection.
Can I test for multiple STIs at once?
Yes, many labs offer comprehensive panels that test for multiple infections simultaneously.
At-Home Test Kit FAQs
What types of at-home lab tests are available?
Options include general health tests (e.g., cholesterol, thyroid), sexual health tests, and wellness screenings.
How do at-home test kits work?
Kits include instructions and tools to collect samples (e.g., blood, saliva, urine), which you send to the lab for analysis.
Are at-home test kits as accurate as in-lab tests?
When used correctly, they are highly accurate, but confirmatory testing may be needed for some results.
How do I return my at-home test kit to the lab?
Most kits come with prepaid shipping labels for easy return.
How long does it take to get results from an at-home test?
Results are usually available within 1–5 business days after the lab receives your sample.
Do I need special training to use an at-home test kit?
No, kits are designed to be user-friendly, with clear instructions included.
What should I do if I lose or damage my at-home test kit?
Contact the lab or our support team to request a replacement.
Insurance & Payment FAQs
Are lab tests covered by insurance?
Many tests are covered, but coverage depends on your insurance plan. Check with your provider.
What if I don’t have insurance?
Many labs offer affordable self-pay options or payment plans for uninsured individuals.
Do I need to pay upfront for my lab test?
This depends on the lab and your insurance. Some require payment at the time of service, while others bill later.
Can I get reimbursed for an at-home test kit through insurance?
Reimbursement policies vary by insurer. Submit your receipt and documentation for consideration.
Why are some lab tests more expensive than others?
Costs depend on the complexity of the test, the equipment required, and the lab’s pricing structure.
Do you offer discounts for bulk orders or repeat customers?
Some labs may offer loyalty programs or discounts. Contact us for details.
What forms of payment do you accept?
Most labs accept major credit cards, PayPal, and sometimes health savings accounts (HSAs).
Preparing for Your Test FAQs
Do I need to fast before my lab test?
Some tests (e.g., glucose, cholesterol) require fasting for 8–12 hours. Follow the instructions provided.
Can I drink water before a lab test?
Yes, drinking water is usually allowed and encouraged, unless otherwise specified.
Should I stop taking medications before my test?
Only if your doctor advises you to. Never stop medications without consulting a healthcare professional.
What should I bring to my lab appointment?
Bring your ID, insurance card (if applicable), test order form, and any required payment.
What if I miss my lab appointment?
Reschedule as soon as possible. Most labs allow you to book a new time online or by phone.
How can I reduce anxiety before my test?
Stay hydrated, follow preparation instructions, and remind yourself that lab tests are routine and safe.
What happens during a typical lab visit?
A technician will greet you, verify your information, collect your sample, and send it to the lab for analysis.